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width="1"></td> <td><!-- #BeginEditable "column1" --> <table width="100%" border="0" cellspacing="0" cellpadding="0"> <tr valign="top"> <td> <br /> <h2>Contracts with CHCA</h2> <p>If a Vendor, who maintains a direct contract with CHCA, or a Vendor who has attempted to obtain a direct contract with CHCA, believes in good faith that they have a grievance in connection with the CHCA contracting process, then the Vendor should submit in writing or verbally to the Compliance Hotline, the facts and concerns related to Vendor's grievance with sufficient specificity to enable CHCA to respond promptly. <br /><br /> Communications must be submitted to the CHCA Compliance Officer or the Compliance Hotline at (800) 684-6469 within thirty (30) days of the contract award date. <br /><br /> *Please include the contact information for the organization, a primary point of contact in the event additional information is necessary, date of bid submission and CHCA staff member that facilitated the process. <br /><br /> *Indicate whether the grievance is:</p> <blockquote> <p>- a general concern, grievance or complaint <br /> or is <br /> - relevant to the contracting award process for innovative and/or clinical/physician preference products</p> </blockquote> <p>The aggrieved party shall be contacted in writing (including via e-mail) within seven business days after receipt of the grievance with the following information: </p> <ul> <li> An overview of the grievance process <li> A request for additional information (if applicable) <li> An initial timeline for review and resolution of the grievance </ul> <p>A formal written response shall be provided to the aggrieved party within sixty (60) days of receipt of the original grievance indicating disposition of the matter, unless such time period is extended in order to obtain feedback from outside experts. Grievances relating to the contracting award process for innovative and/or clinical/physician preference products or services will be reviewed and the decision will be considered final. </p> <br /> <h2><strong>HGPII Launches Two Major Initiatives To Further Widen Transparency And Strengthen Oversight In The Healthcare Group Purchasing Industry</strong></h2> <p><i>"GPO Leaders Unanimously Approved a Formal Supplier Grievance Process and Activated an Independent Advisory Council"</i> <p><strong>Washington, D.C. (July 8, 2010) </strong>  The Healthcare Group Purchasing Industry Initiative (HGPII), an organization dedicated to promote the highest ethical standards and practices in the health care group purchasing industry, today announced the launching of two major initiatives to further increase transparency and strengthen oversight in the health care group purchasing industry. <br /><br /> At a recent meeting, the HGPII CEOs voted unanimously: (i) to activate <strong><a href="http://www.healthcaregpoii.com/abouthgpii/independentevaluation.html"></strong>a formal process to insure prompt and fair resolution of supplier complaints </a> regarding a GPO s purchasing process; and (ii) to implement an <a href=http://www.healthcaregpoii.com/abouthgpii/advisorycouncil.html>Independent Advisory Council</a>. Both of these measures had been directed by the CEOs at the conclusion of the HGPII Best Practices Forum in March 2010. <a href="http://www.healthcaregpoii.com/images/HGPII-press-release-7-8-2010.pdf"><strong>Read More... </strong></a><br /> <br /><br /> <br /> <h2>Contracts with Premier</h2> <p>If a Vendor, who maintains a contract with Premier, and who provides goods or services to CHCA Owner Hospitals, believes in good faith that they have a grievance in connection with Premier's contracting process, then Vendor must file a written grievance using the <a href="http://www.premierinc.com/about/suppliers/vendor-grievance-form.doc">Vendor Grievance form</a> stating facts and concerns. The completed form must be sent via e-mail to <a href="mailto:vendor_grievance@premierinc.com">vendor_grievance@premierinc.com </a> within sixty (60) days of the contract award effective date. <br /><br /> <h2>Disqualifying Factors of a Grievance</h2> <p>The factors listed below could result in a grievance being dismissed:</p> <ul> <li> Failure to submit an RFP by the deadline specified in the RFP instructions, or other failures to satisfy procedural or minimum requirements, do not qualify as a grievance and may not be subject to review <li> Failure of an aggrieved party to meet established timelines for filing a grievance (as set forth above) <li> Failure of an aggrieved party to cooperate with the investigation of the grievance, including without limitation the failure to provide requested information in a timely manner </ul> <p>A copy of the complete Vendor Grievance Policy and Procedure will be posted on the Premier Web site at <a class="links" href="http://www.premierinc.com" target="_blank">http://www.premierinc.com</a>.</p> <p></p> </td> <td> <p>&nbsp;&nbsp;&nbsp;</p> </td> <td nowrap> <p></p> </td> </tr> </table> <!-- #EndEditable --></td> </tr> </table> </td> </tr> </table> </td> <td width="15"><img src="../mm/images/curve_right_blue_top.gif" alt="" width="15" height="39" border="0"></td> </tr> <tr valign="top"> <td width="159"> <p>&nbsp;</p> </td> <td width="10"> <p>&nbsp;</p> </td> <td width="595"> <div align="center"> <p><a href="#top">top</a></p> </div> </td> <td width="15"> <p>&nbsp;</p> </td> </tr> </table> <table width="779" border="0" cellspacing="0" cellpadding="0"> <tr bgcolor="white"> <td width="15"><img src="../mm/images/curve_left_yellow.gif" alt="" width="15" height="14" border="0"></td> <td width="749"><img src="../mm/images/spacer.gif" alt="" width="749" height="14" border="0"></td> <td width="15"><img src="../mm/images/curve_right_yellow.gif" alt="" width="15" height="14" border="0"></td> </tr> <tr bgcolor="#fff2bf"> <td width="15"><img src="../mm/images/curve_left_blue.gif" alt="" width="15" height="18" border="0"></td> <td width="749" background="../mm/images/background_footer.gif"><!-- #BeginEditable "navFooter" --><csobj csref="../../web-data/Components/nav_footer_main.html" h="12" occur="9" t="Component" w="749"> <table border="0" cellspacing="0" cellpadding="0"> <tr> <td> <p class="small"><img src="../mm/images/bullet_arrow_red_on_yellow.gif" alt="" width="5" height="8" border="0">&nbsp;&nbsp;<a href="../index.html">CHCA Home</a>&nbsp;&nbsp;<font color="#666666">|</font>&nbsp;&nbsp;<a href="../company_profile/index.html">Programs and Services</a>&nbsp;&nbsp;<font color="#666666">|</font>&nbsp;&nbsp;<a href="../owner_hospitals/index.html">Owner Hospitals</a>&nbsp;&nbsp;<font color="#666666">|</font>&nbsp;&nbsp;<a href="index.html">Contracting with Us</a>&nbsp;&nbsp;<font color="#666666">|</font>&nbsp;&nbsp;<a href="../news/index.html">News</a>&nbsp;&nbsp;<font color="#666666">|</font>&nbsp;&nbsp;<a href="../careers/index.html">Careers</a>&nbsp;&nbsp;<font color="#666666">|</font>&nbsp;&nbsp;<a href="../contact_us/index.html">Contact Us</a>&nbsp;&nbsp;<font color="#666666">|</font>&nbsp;&nbsp;<a href="../members/index.asp">Member Login</a></p> </td> </tr> </table> </csobj> <!-- #EndEditable --></td> <td width="15"><img src="../mm/images/curve_right_blue.gif" alt="" width="15" height="18" border="0"></td> </tr> <tr> <td width="15"><img src="../mm/images/spacer.gif" alt="" width="15" height="20" border="0"></td> <td width="749"> <p class="footer">&copy; <script type="text/javascript" src="../js/current_year.js" name="displayCurrentYear"></script> Child Health Corporation of America, Inc. | <a class="footerLink" href="../sitemap.html">Sitemap</a></p> </td> <td width="15"></td> </tr> </table> <p></p> <script type="text/javascript"> var gaJsHost = (("https:" == document.location.protocol) ? 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